Not all SaaS metrics are the same, even the ones that are sometimes called the same thing. Although they are numbers and data at their core, they’re incredibly and unexpectedly subjective. …

My last company was born out of the frustration I had with the software available in the staffing and recruiting industry. When I initially came up with the idea that would solve for that frustration, I had no idea where it would go. It started with the creation of a…

I recently posted a LinkedIn poll asking what career path makes for the best SaaS founder. Out of the four options, only 8% of respondents voted for a founder with a finance background. It’s incredibly common to be a founder in the software space who wasn’t a CFO or other…

In my decade-plus experience leading fast-growing software companies, I’ve found myself saying, “Why am I just hearing about this now?” more times than I can count. No one likes feeling blindsided, but as much as I dislike it, my team is even more frustrated by this statement. One big aspect…

Most business leaders facing the annual planning cycle would love to get their hands on a crystal ball. As we move forward into 2022, we are searching for the right annual budgets and targets that will set us up for a successful year of growth. This year feels a bit…

Developing a “think bigger” mindset. Thinking bigger lies behind most great achievements. Ever since someone rubbed two sticks together to make a fire, or harnessed a donkey to a cart, people have dreamed up new ways of doing things, and then gone ahead and turned them into reality. …

Great user experience is not just a nice-to-have, but a central aspect to creating a product that will work and become the favorite piece of IT “furniture” at clients’ businesses. Did you ever buy a fashionable sofa that turned out to be very uncomfortable to sit on? Or a microwave…