In my decade-plus experience leading fast-growing software companies, I’ve found myself saying, “Why am I just hearing about this now?” more times than I can count. No one likes feeling blindsided, but as much as I dislike it, my team is even more frustrated by this statement.

One big aspect…

Photo by Brooke Cagle on Unsplash

Building a successful business depends on establishing and maintaining long-term relationships with customers — that’s true for the dogwalker who picks up your precious pooch and it is also true for the biggest company on the planet.

For the dog walker, who devotes so much energy to establishing trust with…

Brandon Metcalf

Dog dad, husband, entrepreneur, investor. www.linkedin.com/in/Metcalf

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